STORE POLICY
SHIPPING & RETURNS
Thank you for shopping with Lush Lifestyle Luxury Hair!
All package delivery is with USPS. Our business days is Monday-Friday.
Processing time is 2-5 business days to get your order ready to be shipped, please make sure when you are checking out, that you are filling out the correct BILLING AND SHIPPING ADDRESS. So there will not be any delays or extra cost. Domestic Express shipping is 2-3 business days depending on your location.
Domestic Flat Rate shipping is 3-7 shipping days depending on your location
No refunds if your order has already been processed. All sales are FINAL
Please note: Federal law states you cannot return human hair products that have already been used.
Please do not wait last minute to place an order for a special event that has a deadline approaching, it is advisable to order far enough in advance to allow for unanticipated delays that may be out of our control. We are not responsible for late shipments due to holidays, weather or carrier delays.
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ALL LACE WIG PRODUCTS ARE PRE-ORDERD. WE DO NOT KEEP PRODUCTS IN STOCK UNLESS THAT IS STATED IN PRODUCT DESCRIPTION. PLEASE ALLOW UP TO 2-4 WEEKS FOR ALL LACE WIG PRODUCTS TO BE PROCESSED AND SHIPPED. LACE WIGS THAT ARE IN STOCK AND READY TO SHIPPED WILL BE LISTED SEPARATELY AND STATED IN PRODUCT DESCRIPTION.
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If the product you ordered is not available, we will contact you immediately by phone or email to see if you would be interested in product substitution. If that is not a viable option for you and you would like to cancel your order completely then we will issue your payment as a refund. Refund will reflect on your account in 5-7 business days.
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Color disclaimer: Please keep in mind that phones and computer screens can not be relied upon to accurately represent colors. The color of each unit may vary depending on the lighting that was used in the image to showcase the product.
HAIR MAINTENANCE & TIPS
Some of the most common misconceptions made about lace frontal wigs and full lace wigs: They last long; They are easy to maintain; They will save money. Unfortunately, these conceptions are all incorrect. Lace is very temporary and also very expensive.
Opposed to lace wigs needing to be bleached, tweezed, tinted and styled they will also require weekly maintenance.
On average installs that are glued down usually last 1-2 weeks if you are not sweating or manipulating the hair.
Shedding on the lace frontal is to be expected due to the fact that the hair is hand tied by a single knot to the lace material, overtime "balding” of the lace is almost unpreventable.
Excessive shading is what causes thinning of the hair and bald patches on your frontal or unit. To minimize these effects it is very important that proper care is taken at home during combing, styling and everyday use.
⁃AVOID combing your extensions and frontal while they’re wet after washing and conditioning, always make sure to comb the hair before you wash it.
⁃AVOID using hot or very warm water when washing the hair.
⁃AVOID using greasy or oily products.
⁃AVOID using alcohol based products that will dry out your investment.
⁃Always comb your hair from TIP to ROOT, many people tend to forget this and comb the hair from ROOT to TIP which causes excessive shedding.
⁃ALWAYS make sure to thoroughly remove any adhesive from your unit or frontal prior to washing.
Payment Methods
• Credit / Debit Cards / Apple Pay
• SEZZLE
• Offline Payments